Hotline

1900 5454 49(Call rate 1,000 VND/min)

HUMAN RESOURCES

 

TRAINING MANAGER/ COLLECTION

(HCMC)

 

 

 

Job Holder

:

TBC

Job Position

:

Training Manager, Collection

Job Grade

:

Manager

Department/Team/Location

:

HR Department - Learning & OD - HCMC

Immediate Superior’s Position

:

Senior Manager, Learning and OD

 

 

 

 

Job Summary

 

The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Collection department to get their employees up to speed in both their specific vertical, and the overall needs of the company.

 

 

Key accountabilities

 

Learning Solutions

-     Proactively work with Collection department managers to identify training needs of their team.

-     Coordinate with internal trainers and external vendors to implement training courses based on training plan.

-     Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.

-     Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…

-     Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.

-     Lead and arrange Orientation training for new outsourced staff in Collection department as required.

 

Talent management

-     Liaise with HRBP team to propose plan for Succession Planning exercise of outsourced employees in Collection department.

-     Ensure Individual Development Plan (IDP) record of each employees in Collection department is up-to-date

-     Assist line manager to implement talent management programs as required

 

 

Staff engagement

-     Support team HRBP to organize department’s events and engagement projects as required

 

Other tasks

-       As assigned by line manager or HRD

 

 

Background Specification

 

Qualification

:

University degree

Experience

:

At least 3 years of relevant training experience in similar scope.

Knowledge

:

-     General knowledge in Human Resource Management is a plus

-     Knowledge in training management, talent development and performance management

-     Knowledge in banking/ consumer finance business and credit control/ debt collection management

 

Essential Skills

:

-     Planning & project management skills

-     Facilitation and presentation skills

-     Problem Solving skills

-     Interpersonal skills

-     Stakeholder management skills

-     Integrity

-     Business acumen

-     Customer Service mindset

 

How to apply

If interested, please send your CV to Recruitment team at careeratpvfc@prudentialfinance.com.vn

 

 

 

 

TRAINING MANAGER/ COLLECTION

(HCMC)

 

 

 

Job Holder

:

TBC

Job Position

:

Training Manager, Branch Network

Job Grade

:

Manager

Department/Team/Location

:

HR Department - Learning & OD - HCMC

Immediate Superior’s Position

:

Senior Manager, Learning and OD

 

 

 

 

Job Summary

 

The Training Manager is expected to identify training and developmental needs and drive suitable training initiatives that enhances skills, performance, productivity and quality of work of employees in Branch Network department to get their employees up to speed in both their specific vertical, and the overall needs of the company.

 

 

Key accountabilities

 

Learning Solutions

-     Proactively work with Branch Network department managers to identify training needs of their team.

-     Coordinate with internal trainers and external vendors to implement training courses based on training plan.

-     Be responsible for designing in-house training materials based on actual business scenario and case studies to ensure the training quality and desired outcomes.

-     Manage training database, training records & reports and related training documents i.e. contract management, vendor selection, payment…

-     Evaluate training effectiveness for training courses where applicable and plan for continuous improvement plan.

-     Lead and arrange Orientation training for new outsourced staff in Branch Network department as required.

 

Talent management

-     Propose plan for Succession Planning exercise of outsourced employees in Branch Network department.

-     Ensure Individual Development Plan (IDP) record of each employees in Branch Network department is up-to-date

-     Assist line manager to implement talent management programs as required

 

 

Staff engagement

-     Support to organize department’s events and engagement projects as required

 

Other tasks

-       As assigned by line manager or HRD

 

 

Background Specification

 

Qualification

:

University degree

Experience

:

At least 3 years of relevant training experience in similar scope.

Knowledge

:

-     General knowledge in Human Resource Management is a plus

-     Knowledge in training management, talent development and performance management

-     Knowledge in banking/ consumer finance business and underwriting management

 

Essential Skills

:

-     Planning & project management skills

-     Facilitation and presentation skills

-     Problem Solving skills

-     Interpersonal skills

-     Stakeholder management skills

-     Integrity

-     Business acumen

-     Customer Service mindset

 

How to apply

If interested, please send your CV to Recruitment team at careeratpvfc@prudentialfinance.com.vn

 

 

 

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